Privacy Policy of UTS

UTS operates the https://utschool.edu.vn/ website and the UTS mobile applications, which provide the Service.

This page informs visitors of our policies regarding the collection, use, and and disclosure of Personal Information if anyone decides to use our Service.

If you choose to use our Service, you agree to the collection and use of information in accordance with this policy. The Personal Information we collect is used to provide and improve the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at https://utschool.edu.vn/app-utsync-term-privacy, unless otherwise defined in this Privacy Policy.

Information Collection and Use

For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, email address, student or staff ID, phone number, and postal address. The information that we collect will be used to contact or identify you and to deliver, maintain, and improve our Service.

Log Data

We want to inform you that whenever you visit our Service, we collect information that your browser sends to us, known as Log Data. This Log Data may include your computer’s Internet Protocol ("IP") address, browser version, the pages of our Service that you visit, the date and time of your visit, the time spent on those pages, and other statistics.

Cookies

Cookies are files containing a small amount of data, commonly used as anonymous unique identifiers. These are sent to your browser from the websites you visit and stored on your device’s hard drive. Our Service uses cookies to collect information and improve our Service. You can choose to either accept or refuse these cookies and know when a cookie is being sent. If you refuse our cookies, you may not be able to use some portions of our Service.

Service Providers

We may employ third-party companies and individuals to facilitate our Service, provide the Service on our behalf, perform Service-related tasks, or assist us in analyzing how our Service is used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Security

We value your trust in providing us with your Personal Information and employ commercially acceptable means to protect it. However, remember that no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Links to Other Sites

Our Service may contain links to external sites not operated by us. If you click on a third-party link, you will be directed to that site. We strongly advise you to review the Privacy Policy of any site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of third-party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we become aware that a child under 13 has provided us with Personal Information, we will take steps to delete such information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted.

App Permissions Explanation

INTERNET

• Purpose: The app requires this permission to connect to the internet for sending/receiving data from the server, syncing ticket information, and receiving notifications from Firebase Cloud Messaging.

• Usage: This permission is necessary for the app to communicate with the backend API and Firebase services, ensuring users receive the latest updates and notifications.

VIBRATE

• Purpose: The app needs this permission to generate vibration effects when delivering notifications to users.

• Usage: When an important notification arrives, the app will trigger vibration to ensure users are alerted even if the device is in silent mode. This permission is solely for notification purposes and does not collect any personal data.

RECEIVE_BOOT_COMPLETED

• Purpose: This permission allows the app to automatically restore scheduled notifications after the device restarts.

• Usage: After a device reboot, the app uses this permission to restore any previously scheduled notifications, ensuring users do not miss important reminders about tasks and deadlines.

SCHEDULE_EXACT_ALARM & USE_EXACT_ALARM

• Purpose: These permissions enable the app to schedule notifications to fire at precise times.

• Usage: The app uses these permissions to send notifications exactly at task/ticket deadlines, ensuring users receive alerts on time. USE_EXACT_ALARM is required for Android 12 and above, while SCHEDULE_EXACT_ALARM applies to earlier Android versions.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at uts.it@utschool.edu.vn